ABOUT
SPEAKERS
Lismaryanti, M.M., CXS
CEO The Bridge Academy
INDONESIA CUSTOMER EXPERIENCE (CX) WEEK 2026
Work Experience:
- CEO and Program Director The Bridge Academy Training and Consulting in Customer Experience
Areas of Expertise:
- Customer Experience
- Contact Center Development
- Customer Relationship Management
- Service Leadership
Award:
- Global Excellence Women Leader in Customer Experience 2026, Global Excellence & Leadership Awards, Singapore
- Indonesian Women Leadership 2023 by CMO Asia.org the World Women Leadership & Congress
Certification:
- Certified Life Orientations® Method Practitioner, The Scutz Company, USA.
- Certified Salesforce Management Program, Kellogg School of Management, USA
- Certified Customer Experience Specialist (CXS)™, CX University, USA
- Maxwell Leadership Certified Team, John Maxwell, USA
- Certified Quality Management Professional, COPC®
- Currently in process of obtaining COPC® Best Practices Customer Experience Certification
- Certified Train the Trainer – British Standards Institution (B.S.I Group), United Kingdom
- Certified Strategic Marketing, OMNI MBA Program, SBM ITB, Jakarta
- Certified BNSP Marketing, Sales, and Services
- Master Trainer in Service Excellence and Complaint Handling, National Professional Certification Board (BNSP), Indonesia
Ready to Be Part of ICXW 2026?
Seats are limited. Register now to secure your seat at Indonesia's most influential CX conference.
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PT. Miltra Sedaya Inspira (The Bridge Academy) Registered in the Directorate General of Intellectual Property of the Republic of Indonesia
Millennium Centennial Center, 38th Floor, Jl. Jend. Sudirman Kav. 25, RT.10/RW.1, Karet, Setiabudi, Daerah Khusus Ibukota Jakarta 12920
Telephone:
021-3950-1590
WhatsApp:
081-1800-0186
E-mail:
info@thebridge.id
